L E Hartley ChemistGPhC

Pharmacy context

This is a community pharmacy in a residential area close to a city centre. It dispenses NHS prescriptions including supplying medicines in multi-compartmental compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions.  The pharmacy team advises on minor ailments and medicines’ use and supplies a range of over-the-counter medicines. ​It offers a smoking cessation service, blood pressure measurement and seasonal flu vaccination.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow written processes for all services to ensure that they are safe. The pharmacy is looking at all processes to ensure that they are safe. Pharmacy team members record mistakes to learn from them. The pharmacy keeps all the records that it needs to by law. And it keeps people’s information safe. Pharmacy team members hep to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough trained or training staff to safely provide its services. The pharmacy covers staff absence when required. This ensures skilled and qualified staff always provide pharmacy services. The pharmacy gives trainee team members time at work to complete their course work. Team members can share information and raise to keep the pharmacy safe. And they can make suggestions to improve pharmacy services.

• Principle 3 – Premises

  Standards met

  The premises are safe and clean, and suitable for the pharmacy’s services. The pharmacy team members use a private room for some conversations with people. Other people cannot hear these conversations.

• Principle 4 – Services

  Standards met

  The pharmacy helps people to ensure they can all use its services. The pharmacy team provides safe services. Team members give people advice to help them use their medicines. They provide extra written advice to people with some medicines. The pharmacy gets medicines from reliable sources and stores them appropriately. It works with prescribers when medicines are not available to ensure people receive their treatment.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for delivery of its services. Team members protect people’s information when using equipment.

Inspection history summary