Edinburgh PharmacyGPhC

Pharmacy context

This is a community pharmacy on a high street in a predominantly residential area of Edinburgh. The pharmacy sells over‐the‐counter medicines and dispenses NHS prescriptions. It delivers medicines for some people to their homes and supplies some people with their medicines in multi‐compartment compliance packs to help them with taking their medicines. The pharmacy team advises on minor ailments and provides the NHS Pharmacy First service.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy appropriately manages the risks associated with the services it provides for people. It has a complete set of written procedures which help the team carry out tasks consistently and safely. Team members record and learn from the mistakes they make when dispensing. And they keep the records they need to by law. Team members have knowledge and experience to help support vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has sufficient team members with the right qualifications and knowledge to manage its workload and provide its services. The pharmacy team supports its members to complete appropriate training for their roles and keep their skills up to date. Members of the team work well together and communicate effectively. And they are comfortable raising concerns should they need to.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are suitable for the services provided and the team maintain them to a high standard. It has private consultation rooms where people can have confidential conversations with a pharmacy team member.

• Principle 4 – Services

  Standards met

  The pharmacy provides a range of services to support people's health needs. It manages its services well and they are easy for people to access. The pharmacy receives its medicines from reputable sources and stores them appropriately. And team members carry out some checks to help ensure they keep medicines in good condition.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs to support the safe delivery of its services. It maintains its equipment to ensure it remains fit for purpose and safe to use. And its team members use the equipment appropriately to protect people’s confidentiality.

Inspection history summary