Wellbeing Pharmacies Limited T/A Murieston PharmacyGPhC

Pharmacy context

This is a community pharmacy in Livingston. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy provides substance misuse services and dispenses private prescriptions. Pharmacy​ team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via patient group directions (PGDs).

Standards by principle

• Principle 1 – Governance

  Standards met

  Team members recognise and appropriately respond to safeguarding concerns. They suitably protect people's private information and keep the records they need to by law. The pharmacy has written procedures for its activities to help make sure pharmacy team members manage work safely. But they do not always update them, and this means they may not be aware of recent safety improvements. Team members sometimes discuss mistakes they make in the dispensing process. But they do not record or analyse their mistakes, or routinely make changes to prevent mistakes happening again. So, they may miss opportunities to learn and make services safer.

• Principle 2 – Staff

  Standards met

  Pharmacy team members are trained or enrolled on the necessary training courses. But the pharmacy does not adequately support the trainees to complete the courses, so they make progress and achieve accreditation. Team members work together well to manage the workload and they mostly keep up to date with service changes.

• Principle 3 – Premises

  Standards met

  The pharmacy premises support the safe delivery of its services. And it effectively manages the space for the storage of its medicines. The pharmacy has suitable arrangements for people to have private conversations with the team.

• Principle 4 – Services

  Standards met

  The pharmacy provides services which are easily accessible. And it manages its services to help people receive appropriate care. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. But it cannot always show it has arrangements to identify and remove medicines that are no longer fit for purpose.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.

Inspection history summary