Crawfords PharmacyGPhC

Pharmacy context

This is a community pharmacy within a health centre in Shotts, Lanarkshire. Its main activity is dispensing NHS prescriptions. It provides some services including NHS Pharmacy First and NHS Pharmacy First Plus. It has a delivery service, taking medicines to people in their homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy’s written procedures help team members manage risk and provide services safely. Team members record errors made during the dispensing process and take steps to learn from them and make changes to help prevent the same mistake from happening again. They keep the records required by law and they keep people’s private information secure. They know how to respond effectively to concerns for the welfare of vulnerable adults and children.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough suitably skilled team members to help manage the workload. Team members complete ongoing training and are given opportunities to develop their skills and knowledge. They suitably respond to requests for sales of medicines and support people with their healthcare needs.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are clean, secure and suitable for the services it provides. It has appropriate facilities for people requiring privacy when accessing services.

• Principle 4 – Services

  Standards met

  The pharmacy manages the delivery of its services safely and effectively. Team members source medicines from recognised wholesalers and complete suitable checks on medicines to ensure they remain fit for supply. They provide people with the necessary information to help them take their medicines safely. And they respond appropriately to alerts about the safety of medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.

Inspection history summary