CarePoint PharmacyGPhC

Pharmacy context

This is a community pharmacy in the town of Calderbank in Airdrie, Scotland. Its main activity is dispensing NHS prescriptions. It provides NHS services including NHS Pharmacy First and NHS Pharmacy First Plus. And it has private services including prescribing for weight loss. The pharmacy provides multi-compartment compliance packs to people to help them take their medicines correctly. And it has a delivery service, taking medicines to people in their homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy’s written procedures help team members to manage risk and provide services safely. Team members mostly complete the records required by law. They keep people’s private information safe. And they know how to respond to concerns for the welfare of vulnerable people accessing the pharmacy’s services. Team members complete some adhoc records about mistakes made during the dispensing process and they take some action to help reduce the risk of a similar mistake happening. But they do not regularly analyse these records which may mean they miss opportunities to learn from them.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough suitably skilled and competent team members to deliver the services safely and manage the workload. Team members in training receive appropriate support to complete their training. And team members give suitable advice and assistance to support people with their healthcare needs.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are secure and suitable for the services it provides. It has appropriate facilities for people requiring privacy when accessing services. The premises are generally tidy but there are some areas of clutter which may present a trip hazard to team members.

• Principle 4 – Services

  Standards met

  The pharmacy manages the delivery of its services safely and effectively. And it makes them accessible to people. Team members complete checks on medicines to ensure they remain fit for supply. They generally provide people with the necessary information to take their medicines safely. And they respond appropriately to alerts about the safety of medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.

Inspection history summary