RX Pharmacy CarstairsGPhC

Pharmacy context

This is a community pharmacy in Carstairs. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. It also offers a smoking cessation service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members work to professional standards. And this helps them to keep services safe. The pharmacy keeps some information about errors when they happen. But this is limited. And it restricts the pharmacy team members ability to make improvements to the way they work. The pharmacy keeps the records it needs to by law. And it provides training to keep confidential information safe. The team members understand their role in protecting vulnerable people. And they contact others to make sure people get the support they need. The pharmacy trains its team members to handle complaints. And this helps them to puts things right when it can.

• Principle 2 – Staff

  Standards met

  Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete ad-hoc training. And, they learn from the pharmacist to keep their knowledge and skills up to date. The pharmacy team members support each other in their day-to-day work. And they can speak up and make suggestions to improve how they work. Th e team members speak about mistake s that happen . But , they do not alwa ys discuss the reas ons for the mistakes . And this prevents them f rom learning from each other . ​

• Principle 3 – Premises

  Standards met

  The premises is secure, clean and hygienic. It has a consultation room that is professional in appearance. And it is ​an appropriate space for people to sit down and have a private conversation with pharmacy team members.

• Principle 4 – Services

  Standards met

  The pharmacy displays its opening times and healthcare information at the front of the pharmacy. And it lets people know what services are available to them. The pharmacy has working instructions in place for its services. And these support the pharmacy team to work in a safe and effective way. The pharmacy sources, stores and manages its medicines appropriately. And the pharmacist keeps the pharmacy team up-to-date about high-risk medicines. This means that team members know when to provide people taking these medicines with extra information.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide safe services. And it keeps it clean and well-maintained.

Inspection history summary