M&D Green Stepps PharmacyGPhC

Pharmacy context

This is a community pharmacy in Stepps. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. And it offers a medicines' delivery service to vulnerable people. The pharmacy provides substance misuse services and dispenses private prescriptions. The pharmacy team members advise on minor ailments and medicines’ use. And they supply a range of over-the-counter medicines and prescription only medicines via PGDs. This inspection was completed during the COVID-19 pandemic. ​

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy acts to keep members of the public and team members safe during the Covid‐19 pandemic. It has policies and procedures in place and team members follow them. Team members discuss dispensing mistakes and make some improvements to avoid the same errors happening again. The pharmacy keeps the records it needs to by law, and it keeps confidential information safe. Team members securely dispose of personal information when it is no longer required.

• Principle 2 – Staff

  Standards met

  Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. The pharmacist supports team members to develop in their roles. Team members complete training as and when required. And they learn from the pharmacist to keep their knowledge and skills up to date. Pharmacy team members speak-up and make suggestions to help improve pharmacy services.

• Principle 3 – Premises

  Standards met

  The pharmacy is modern, purpose-built, and professional in appearance. It has two separate sound‐proofed rooms where people can have private conversations with the pharmacy’s team members. It has made suitable changes to its premises to help reduce the risk of spreading coronavirus​.

• Principle 4 – Services

  Standards met

  The pharmacy provides services which are easily accessible and it uses automation to provide an efficient and safe service. It manages its services well to help people receive appropriate care. The pharmacy gets its medicines from reputable sources and it stores them properly. The team carries out checks to make sure medicines are in good condition and suitable to supply.

• Principle 5 – Equipment

  Standards met

  The pharmacy’s equipment is clean and well-maintained. It uses equipment appropriately to protect people's confidentiality. It takes precautions so that people can safely use its facilities when accessing its services during a pandemic. ​

Inspection history summary