Torphins Pharmacy LimitedGPhC

Pharmacy context

This is a community pharmacy in a village. It dispenses NHS prescriptions including supplying medicines in multi-compartment​ compliance packs. And it supplies medicines to care homes. The pharmacy offers a repeat prescription collection service. It also dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use and supplies a range of over-the-counter medicines. The superintendent pharmacist works as the responsible pharmacist four days per week.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow written processes for all services to ensure that they are safe. They record mistakes to learn from them. They review these and make changes to avoid the same mistakes happening again. Team members listen to feedback from people and use it to improve the pharmacy services. The pharmacy keeps all the records that it needs to by law and keeps people’s information safe. Pharmacy team members help to protect vulnerable people in various ways including delivering emergency first aid training to other people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough qualified and experienced staff to safely provide its services. Team members have access to training to ensure they have the skills they need. The pharmacy gives them time to do this training. They can make decisions and use their professional judgement to help people. Team members share information and can raise concerns to keep the pharmacy safe. They discuss incidents and learn from them to avoid the same thing happening again.

• Principle 3 – Premises

  Standards met

  The premises are safe and clean, and suitable for the pharmacy’s services. The pharmacy team members use a private room for some conversations with people. Other people cannot hear these conversations. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

  The pharmacy helps people to ensure they can all use its services. The pharmacy team provides safe services. Team members give people information to help them use their medicines. And pharmacists ensure all people know how to use their medicines. They provide extra written information to people with some medicines. The pharmacy gets medicines from reliable sources and stores them properly. The pharmacy team knows what to do if medicines are not fit for purpose.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for the delivery of its services. Team members look after this equipment to ensure it works.

Inspection history summary