BootsGPhC

Pharmacy context

This is a community pharmacy within the town of Forres in Moray. Its main activity is dispensing NHS prescriptions. And it supplies medicines in multi-compartment compliance packs for some people who need help remembering to take their medicines at the right times. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has suitable systems to identify and manage the risks associated with its services. Team members record any mistakes they make and review them to identify the cause. And they make the necessary changes to stop mistakes from happening again. Team members suitably protect people's private information and they keep the records needed by law.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage it's workload and they have the appropriate training for the jobs they do. They complete ongoing training to help them keep their knowledge up to date.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are suitable for the services it provides. They are clean, secure, and well maintained. And the pharmacy has a suitable, sound-proofed room where people can have private conversations with the pharmacy's team members.

• Principle 4 – Services

  Standards met

  The pharmacy provides a range of services which it makes accessible to people. And it manages its services well to help people look after their health. The pharmacy sources, stores and manages medicines safely. This ensures the medicines it supplies are fit for purpose. And the pharmacy team provides appropriate advice to people about their medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for providing its services. Its team members use the equipment and facilities in a way which protects people’s confidentiality.

Inspection history summary