Parkhead PharmacyGPhC

Pharmacy context

This is a part time community pharmacy in a village. People of all ages use the pharmacy. The pharmacy dispenses NHS prescriptions and sells a range of over-the-counter medicines. It also supplies medicines in multi-compartment compliance packs. The pharmacy superintendent works in the pharmacy as responsible pharmacist while it is functioning as a pharmacy.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow processes for all services to ensure that they are safe. They record mistakes to learn from them and make changes to avoid the same mistake happening again. The pharmacy asks people for feedback. Team members discuss this to ensure that pharmacy services are maintained to a high standard. The pharmacy keeps all the records that it needs to by law and keeps people’s information safe. Pharmacy team members help to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy usually has enough qualified and experienced staff to safely provide services. But there are times when another pharmacist or team member would be beneficial. The pharmacy reviews staffing and plans to make appropriate changes. Team members have access to training material to ensure that they have the skills they need. They can share information and raise concerns to keep the pharmacy safe.

• Principle 3 – Premises

  Standards met

  The pharmacy is safe and clean, and suitable for its services. The pharmacy team members use a private room for some conversations with people. People cannot overhear private conversations. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

  The pharmacy helps people to ensure they can all use its services. The pharmacy team provides safe services. Team members give people information to help them use their medicines. They provide extra written information to people with some high-risk medicines. The pharmacy gets medicines from a reliable source and stores them properly.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for the delivery of its services. The pharmacy looks after this equipment to ensure it works.

Inspection history summary