Bucksburn Pharmacy & Health ClinicGPhC

Pharmacy context

This is a community pharmacy close to a surgery on a main road into the city. It dispenses NHS prescriptions including supplying medicines in multi-compartmental compliance packs. The pharmacy offers a repeat prescription collection service and a medicines’ delivery service. It also provides substance misuse services and dispenses private prescriptions. It offers flu vaccination, blood pressure measurement and diabetes testing. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow written processes for all services to ensure that they are safe. They record mistakes to learn from them. And they review these mistakes and make changes to avoid the same mistakes happening again. Team members also review other incidents and processes. They discuss these and make changes to processes to improve services. The pharmacy keeps all the records that it needs to by law. And it keeps people’s information safe. Pharmacy team members help to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough trained or training team members to safely provide its services. The pharmacy compares team numbers with how busy it is. And it employs extra team members when required. Team members have access to training material to ensure that they have the skills they need. The pharmacy gives them time to do this training. Pharmacy team members make decisions and use the professional judgement to help people. The team members discuss incidents. They learn from them to avoid the same thing happening again.

• Principle 3 – Premises

  Standards met

  The premises are safe and clean, and suitable for the pharmacy’s services, although they are very small. The pharmacy team manages this space well. The pharmacy team members use a private room for some conversations with people. Other people cannot overhear these conversations. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

• Principle 5 – Equipment

  Standards met

  Pharmacy has the equipment it needs for the delivery of its services. The pharmacy looks after this equipment to ensure it works.

Inspection history summary