BootsGPhC

Pharmacy context

The pharmacy is amongst a row of shops in a residential area in the town of Ayr. Its main activities are dispensing NHS prescriptions and selling over-the-counter medicines. It supplies some people with their medicines in multi-compartment compliance packs to help them take their medication. The pharmacy provides people with other services such as the NHS Pharmacy First Service and it supplies serial prescriptions as part of the NHS Medicines: Care and Review (MCR) service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the team members follow to help ensure they provide the pharmacy’s services safely. And it completes the records it needs to by law. Team members suitably protect people’s confidential information, and they understand their roles in safeguarding the safety and wellbeing of children and vulnerable adults. They respond correctly when errors happen by identifying what caused the error and acting to prevent future mistakes.

• Principle 2 – Staff

  Standards met

  The pharmacy has a team with an appropriate range of experience and skills to help safely provide its services. Team members work well together and the pharmacy supports them with ongoing training to advance their skills and knowledge. Team members are good at supporting each other in their day-to-day work and they take opportunities to provide encouragement and assurance to each other.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are clean, secure, and appropriate for the services provided. And the pharmacy has suitable facilities to meet the needs of people requiring privacy when using its services.

• Principle 4 – Services

  Standards met

  The pharmacy provides a range of services which are easily accessible. Team members manage these services well and they supply medicines safely to people to help meet their healthcare needs. They identify people who are prescribed high risk medicines to ensure they receive appropriate information to help them take their medication correctly. Team members store medicines properly and they regularly check to make sure medicines are in good condition and suitable to supply.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely. It makes sure it uses its equipment appropriately to protect people’s confidential information.

Inspection history summary