Davidsons ChemistGPhC

Pharmacy context

This is a community pharmacy beside other shops in a village. It dispenses NHS prescriptions including medicines in multi-compartmental compliance packs. The pharmacy offers a repeat prescription collection service. And a medicines’ delivery service to post offices in other villages. It also provides substance misuse services and dispenses private prescriptions. The pharmacy team advises on minor ailments and medicines’ use. And supplies a range of over-the-counter medicines. It offers a smoking cessation service and seasonal flu vaccination. ​

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow written processes for all services to ensure that they are safe. They change the way they work to reduce risks. They use the limited space in the pharmacy well. And have good systems in place to enable people to collect their medicines safely in other villages. Team members record mistakes to learn from them. And they make changes to avoid the same mistakes happening again. The pharmacy asks people for feedback. And team members use this feedback to improve services. The pharmacy keeps all the records that it needs to by law. And it keeps people’s information safe. Team members help to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough qualified and experienced staff to safely provide its services. The pharmacy makes changes during absence. This ensures it always has skilled and qualified staff available to provide services. Team members have access to training material and the pharmacy gives them time at work to complete this. Pharmacy team members make decisions and use their professional judgement to help people. They can share information and raise concerns to keep the pharmacy safe. Team members discuss incidents and learn from them to avoid the same thing happening again.

• Principle 3 – Premises

  Standards met

  The premises are safe and clean. Although small, they are suitable for the pharmacy’s services. The pharmacy team members use a private room for some conversations with people. Other people cannot hear these conversations. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

  The pharmacy helps people to ensure they can all use its services. The pharmacy team provides safe services. Team members give people information to help them use their medicines. They provide extra written information to people with some medicines. The pharmacy gets medicines from reliable sources and stores them properly. The pharmacy knows what to do if medicines are not fit for purpose.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for delivery of its services. It looks after this equipment to ensure it works.

Inspection history summary