Davidsons ChemistGPhC

Pharmacy context

This is a community pharmacy in Dunblane. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. And it offers a medicines' delivery service to vulnerable people. The pharmacy team members advise on minor ailments and medicines’ use. And they supply a range of over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs). The pharmacy also dispenses private prescriptions. This inspection was completed during the COVID-19 pandemic. ​

Standards by principle

• Principle 1 – Governance

  Standards met

  Pharmacy team members mostly follow good working practices. And they show that they are managing dispensing risks to keep services safe. The pharmacy doesn’t regularly document its near miss errors. But it can show some evidence of learning from its mistakes to help improve people's safety. The pharmacy keeps the records it needs to by law, and it suitably protects people's private information. The team is equipped to adequately help safeguard vulnerable adults and children. The pharmacy has a set of written procedures to help the team correctly carry out tasks. But it has not fully implemented these. And team members do not follow all these procedures.

• Principle 2 – Staff

  Standards met

  Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. And experienced team members support those in training as much as possible. But team members experience some workload pressure partly due to changing practices and implementing new procedures. This means team members may not work in the most effective way.

• Principle 3 – Premises

  Standards met

  The pharmacy is clean, well-equipped and professional in appearance. It has a large sound‐proofed room where people can have private conversations with the pharmacy’s team members.

• Principle 4 – Services

  Standards met

  People can access the pharmacy's services. And these services meet people’s health needs. The pharmacy obtains its medicines from reputable sources. And it has processes for ensuring it stores its medicines safely, securely and at the correct temperature. But it cannot show it always adequately responds to drug alerts. Team members manage and deliver services safely. But they do not always follow current written procedures.

• Principle 5 – Equipment

  Standards met

  The pharmacy’s equipment is clean and well-maintained. It uses equipment appropriately to protect people's confidentiality.

Inspection history summary