Davidsons ChemistGPhC

Pharmacy context

This is a busy community pharmacy in Lockerbie in Dumfries and Galloway. Its main activities are dispensing NHS prescriptions and providing medicines to people in multi-compartment compliance packs to help them take their medicine correctly. It also sells medicines to people over the counter and provides services and advice under the Pharmacy First scheme.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has suitable written procedures to guide team members to work safely and effectively. Team members record and appropriately reflect on errors. They share learnings from errors to drive improvements in working practices. They understand their role and the tasks they are responsible for. And they know how to appropriately respond to people's feedback. Team members mostly keep the records required by law and they keep confidential information secure. They respond appropriately to concerns about vulnerable people in their community.

• Principle 2 – Staff

  Standards met

  The pharmacy has suitably trained team members who work safely and effectively together to manage the workload. They complete regular training to keep their knowledge and skills up to date. And they feel comfortable to raise concerns and make suggestions for improvements.

• Principle 3 – Premises

  Standards met

  The pharmacy is clean and tidy, and it provides sufficient space for different dispensing tasks. It has a suitably sized soundproof room where people can access services and have private conversations with team members.

• Principle 4 – Services

  Standards met

  The pharmacy manages the delivery of its services safely and effectively. And it makes its services accessible to people. Team members store and manage medicines appropriately. They make sure people taking higher-risk medicines receive the advice and information they need to take their medicines safely.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for its services. And it uses its equipment and facilities to maintain people's privacy.

Inspection history summary