Innerleithen PharmacyGPhC

Pharmacy context

This is a pharmacy in the town of Innerleithen in the Scottish Borders, which serves a local and rural community. Its main activities are dispensing NHS prescriptions and providing some people with their medication in multi-compartment compliance packs to help them take their medicines safely and effectively. It provides the NHS Pharmacy First service and has a delivery service taking medicines to people in their homes.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has written procedures to manage risk and help its team members provide services safely. Team members record errors they make during the dispensing process, and they take appropriate action to help prevent a recurrence of a similar error. They keep the records required by law and respond effectively to concerns for people accessing the pharmacy’s services.

• Principle 2 – Staff

  Standards met

  The pharmacy has suitably skilled and qualified team members to help manage the workload. They receive ongoing learning to help develop their skills and knowledge. They ensure medicines are sold appropriately and ask appropriate questions to ensure medicines are suitable for people.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are secure, clean and suitable for the services it provides. It has appropriate facilities where people can have private conversations with team members.

• Principle 4 – Services

  Standards met

  The pharmacy manages the delivery of its services safely and effectively. And it makes them accessible to people. Team members ensure they supply people with the necessary information for them to take their medicines safely and effectively. They source medicines from licensed wholesalers and complete checks to ensure they are suitable to supply. And they respond effectively to alerts about the safety of medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.

Inspection history summary