Analyzing dispensing patterns...
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Pharmacy Analytics
Full Address
KANTERSTED ROAD, LERWICK, SHETLAND, ZE1 0RJ
Contact Information
Telephone
01595 692579Contractor/Dispenser Details
Dispenser Name
WHB SUTHERLANDS
GPHC Registration Details
Pharmacy Registration Number
9010983
Trading Name
A L Laing
Owner Name
W H B Sutherland LtdPremises Type
Community
Status
Registered
Registration Dates
Initial Registration: 2018-08-15
Renewal Date: 2026-06-14
Expiry Date: 2026-08-14
GPHC Registered Address
Kantersted Road, SHETLAND, ZE10RJ, Scotland
Region: Scotland
What are GPhC inspection reports?
The General Pharmaceutical Council (GPhC) inspects registered pharmacies against five standards. Reports show whether the pharmacy met the standards, with improvement or enforcement action where needed. Premises ID is the same as the pharmacy's GPhC registration number.
Inspection outcome
Standards met
Last inspection
20/10/2022
Pharmacy context
This is a community pharmacy in Lerwick. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy offers substance misuse services and dispenses private prescriptions. Pharmacy team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs).
Standards by principle
Principle 1 – Governance
Standards met
The pharmacy identifies and manages the risks associated with its services effectively. And team members have discussions to help reduce risks following mistakes made during the dispensing process. The pharmacy keeps people’s private information secure. And it keeps the records it needs to by law. Pharmacy team members understand how to recognise and respond to safeguarding concerns.
Principle 2 – Staff
Standards met
Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. The pharmacy supports team members in training to obtain the skills they need. And it provides relevant training as and when required to develop the necessary knowledge and skills for their roles.
Principle 3 – Premises
Standards met
The pharmacy's premises support the safe delivery of its services. And team members effectively manage the space for dispensing medicines. The pharmacy has suitable arrangements for people to have private conversations with the team.
Principle 4 – Services
Standards met
The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. And it has arrangements to identify and remove medicines that are no longer fit for purpose. The pharmacy provides services which are easily accessible. And it manages its services well to help people receive appropriate care.
Principle 5 – Equipment
Standards met
The pharmacy has the equipment it needs to provide safe services. And it uses its facilities to suitably protect people’s private information.
Reports & documents (newest first)
Inspection history summary
| Inspection date | Published | Outcome |
|---|---|---|
| 20/10/2022 | 18/11/2022 | Standards met |
| 24/05/2019 | 10/07/2019 | Standards met |
Scottish Index of Multiple Deprivation (SIMD)
Understanding SIMD
The Scottish Index of Multiple Deprivation (SIMD) ranks 6,976 data zones from most deprived (1) to least deprived (6,976).
Key Points:
Overall Deprivation
Rank 2,715
of 6,976 data zones in Scotland
61.1%
Percentile
Moderate Deprivation
Within the 39% least deprived in Scotland
Moderate levels of deprivation with mixed socioeconomic characteristics
Quintile (5 groups)
2
of 5
Very Deprived
Within 40% most deprived
Decile (10 groups)
4
of 10
Mid-range
31-40% range
Vigintile (20 groups)
8
of 20
Mid-range
36-40% range
Deprivation by Domain
Lower ranks = higher deprivation. Ranks are relative.
Income
Rank 3,129
55th percentile
Proportion of people with low income
Employment
Rank 2,142
69th percentile
Working-age people excluded from the labor market
Health
Rank 1,976
72nd percentile
Risk of premature death and quality of life impairment
Education
Rank 4,101
41st percentile
Lack of attainment and skills in children and adults
Access to Services
Rank 4,149
41st percentile
Physical and financial accessibility of key services
Crime
Rank 1,378
80th percentile
Risk of personal and material victimization
Housing
Rank 4,380
37th percentile
Quality and availability of housing
Last Updated
6 May 2026
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