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Pharmacy Analytics
GPhC Owner: Boots UK Limited
Contractor Trading Name: BOOTS
Contractor Name: BOOTS UK LIMITED
HWB: NORFOLK
Region: EAST OF ENGLAND
Code: FKK18
Type: PHARMACY
Full Address
THE CASTLE MALL SHOP.CTR, NORWICH, NORFOLK, NR1 3DD
Contact Information
Telephone
01603 767970Contractor/Dispenser Details
Contractor Name
BOOTS UK LIMITED
Contractor Type
BOOTS
Dispenser Account Type
English Pharmacy
Health and Wellbeing Board (HWB)
NORFOLK
Local Pharmaceutical Committee (LPC)
COMMUNITY PHARMACY NORFOLK AND SUFFOLK
Region
EAST OF ENGLAND
GPHC Registration Details
Pharmacy Registration Number
1035301
Trading Name
Boots
Owner Name
Boots UK LimitedPremises Type
Community
Status
Registered
Registration Dates
Initial Registration: 1993-09-23
Renewal Date: 2026-10-31
Expiry Date: 2026-12-31
GPHC Registered Address
19 Castle Mall, NORWICH, Norfolk, NR13DD, England
Region: East of England
What are GPhC inspection reports?
The General Pharmaceutical Council (GPhC) inspects registered pharmacies against five standards. Reports show whether the pharmacy met the standards, with improvement or enforcement action where needed. Premises ID is the same as the pharmacy's GPhC registration number.
Inspection outcome
Standards met
Last inspection
15/11/2023
Pharmacy context
This pharmacy is located in a busy shopping centre in the city of Norwich. It provides a variety of services including dispensing NHS prescriptions, the New Medicine Service (NMS), supervised consumption of medicines and seasonal flu vaccinations through a patient group direction (PGD). The pharmacy is located on the ground floor at the back of the store.
Standards by principle
Principle 1 – Governance
Standards met
Overall, the pharmacy manages the risks associated with its services well. And its team members record and regularly review any dispensing mistakes. The pharmacy largely keeps the records its needs to by law. And people can provide feedback about its services. The pharmacy has appropriate insurance arrangements in place. And its team knows how to protect vulnerable people.
Principle 2 – Staff
Standards met
The pharmacy has just enough team members to manage its workload. And team members do the right training for their roles. Team members do ongoing training to keep their knowledge and skills up to date. And they have a regular formal review of their progress. Team members feel comfortable about raising any concerns they have.
Principle 3 – Premises
Standards met
The pharmacy is clean and tidy and provides a safe and appropriate environment for people to access its services. People can have a conversation with a team member in a private area. And the pharmacy is kept secure from unauthorised access.
Principle 4 – Services
Standards met
The pharmacy provides its services safely. And it gets its stores its medicines appropriately. The pharmacy can cater to people with different needs. And it responds to safety alerts and recalls of medicines and medical devices appropriately. So, this helps people be sure that they are getting medicines that are fit for purpose.
Principle 5 – Equipment
Standards met
The pharmacy has the appropriate equipment to provide its services safely. And it protects people’s privacy when using its equipment.
Reports & documents (newest first)
Inspection history summary
| Inspection date | Published | Outcome |
|---|---|---|
| 15/11/2023 | 12/12/2023 | Standards met |
Integrated Care Board
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
Code: ET6Y000000
English Index of Multiple Deprivation (IMD)
Understanding IMD
The Index of Multiple Deprivation (IMD) measures relative deprivation across England. It ranks all 33,755 LSOAs (England, 2021 boundaries) from most deprived (rank 1) to least deprived (rank 33,755).
Key Points:
Lower Layer Super Output Area (LSOA)
Norwich 017B
Code: E01035139
Overall Deprivation
Rank 14,581
of 33,755 LSOAs in England (2021)
56.8%
Percentile
Moderate Deprivation
This area is in the middle range of deprivation
Moderate levels of deprivation with mixed socioeconomic characteristics
Quintile (5 groups)
3
of 5
Moderately Deprived
Middle - 40-60%
Decile (10 groups)
5
of 10
Mid-range
Middle - 40-60%
Deprivation by Domain
Lower ranks = higher deprivation. Domains weighted differently in overall IMD.
Income
22.5%Rank 20,784
38th percentile
Proportion of people experiencing low income and benefits
Employment
22.5%Rank 15,384
54th percentile
Unemployment and worklessness among working-age people
Health
13.5%Rank 13,749
59th percentile
Health conditions, disability, and premature mortality
Education
13.5%Rank 15,504
54th percentile
Lack of school qualifications and skills
Crime
9.3%Rank 3,417
90th percentile
Recorded crime and disorder incidents
Housing Barriers
9.3%Rank 17,025
50th percentile
Housing affordability and access to services
Living Environment
9.3%Rank 10,174
70th percentile
Housing quality and air quality
Last Updated
6 May 2026
All data is updated monthly from official NHS sources, ensuring you always have access to the latest information.
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