Wellbeing PharmacyGPhC

Pharmacy context

The pharmacy is located on a busy street in a largely residential area. It provides a range of services, including the New Medicine Service, flu vaccines and blood pressure checks. It also provides medicines as part of the Community Pharmacist Consultation Service. The pharmacy supplies medications in multi-compartment compliance packs to some people who live in their own homes to help them manage their medicines. And it provides substance misuse medications to some people. The pharmacy receives most of its prescriptions electronically.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. And it learns from mistakes that happen during the dispensing process to help make its services safer. It mostly keeps the records it needs to keep by law, to show that its medicines are supplied safely and legally. Team members understand their role in protecting vulnerable people. And people can feedback about the pharmacy’s services. The pharmacy largely protects people’s personal information.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough trained team members to provide its services safely. They do the right training for their roles. And they are provided with some ongoing training to support their learning needs and maintain their knowledge and skills. They can discuss any concerns openly and have regular team meetings. The team members can take professional decisions to ensure people taking medicines are safe. These are not affected by the pharmacy’s targets.

• Principle 3 – Premises

  Standards met

  The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.

• Principle 4 – Services

  Standards met

  People with a range of needs can access the pharmacy’s services. Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and largely stores them properly. And it responds appropriately to drug alerts and product recalls.

• Principle 5 – Equipment

  Standards met

  The pharmacy largely has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Inspection history summary