Bellfield PharmacyGPhC

Pharmacy context

This is a pharmacy situated in a small shopping centre, in the Bellfield Estate, near Kilmarnock, Ayrshire. It provides the usual services under the Scottish Pharmacy First scheme. These include the minor ailments service and provision of treatments using health board Patient Group Directions (PGDs). The pharmacy also provides flu vaccinations under a private PGD. The pharmacy dispenses NHS prescriptions and medicines into multi-compartment compliance packs for some people to help them take their medicines safely. And the pharmacy also supports people on supervised medicines. This pharmacy was inspected during the COVID-19 pandemic.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy adequately identifies and manages the risks to its provided services. It effectively protects the privacy and confidentiality of people’s private information. And the pharmacy team members are aware of how to help protect vulnerable people. They record some of the errors they make whilst dispensing and learn from these. They periodically analyse these errors to further improve their learning and to take action to prevent a repeat. But there is little evidence since the start of the pandemic that they complete this regularly.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough suitably qualified and trained team members to safely provide the services it offers. The pharmacy team members feel comfortable raising concerns if they need to. However there is little regular training and development beyond vocational qualifications.

• Principle 3 – Premises

  Standards met

• Principle 4 – Services

  Standards met

• Principle 5 – Equipment

  Standards met

Inspection history summary